Location: Remote; Reports to: Chief Operations Officer (COO)

Overview: This is a foundational role in a startup building its operations from the ground up across Amazon, Walmart, eBay, and future platforms. You will design and enforce compliance systems that protect marketplace integrity, ensure brand and policy adherence, and support long-term scalability. No SOPs exist yet, you will work with leadership to create them. You will work directly with the Owner and COO to build audit-ready documentation, enforce MAP policies, and manage risk across all supplier and SKU relationships.

Key Responsibilities

Marketplace Compliance

●      Monitor Amazon, Walmart, and eBay policies related to authenticity, documentation, and listing integrity

●      Track brand gating requirements and secure reseller authorizations

●      Maintain clean documentation for all SKUs including invoices, COAs, SDS, and resale certificates

MAP Policy Enforcement

●      Track and enforce Minimum Advertised Price (MAP) policies across all platforms

●      Flag violations, coordinate with repricing team, and maintain a centralized MAP tracker

SOP Creation and Audit Trail

●      Draft SOPs for invoice validation, supplier onboarding, brand authorization, and compliance checks

●      Build and maintain a digital audit trail for every SKU and supplier, including contracts and correspondence

Insurance and Indemnity Oversight

●      Coordinate product liability insurance and ensure coverage reflects branded resale exposure

●      Draft and review indemnity clauses in supplier agreements

●      Maintain a risk register for flagged SKUs and supplier relationships

Cross-Functional Support

●      Collaborate with sourcing, inventory, and repricing teams to validate suppliers and support dispute resolution

●      Review inbound shipments for invoice match and documentation completeness

●      Support alternate fulfillment strategies for gated or high-risk SKUs

Required Qualifications

●      Minimum 3 years in marketplace compliance, legal operations, or risk management (Amazon experience required)

●      Strong understanding of MAP enforcement, brand gating, and invoice validation

●      Experience drafting SOPs and managing audit documentation

●      Familiarity with product liability insurance and supplier contract review

●      Detail-oriented and organized with strong documentation habits

●      Able to work independently with direct reporting to ownership

Preferred Skills

●      Experience with Amazon Seller Central and Walmart Seller Center and eBay Seller Hub

●      Familiarity with COA/SDS documentation and consumer goods compliance

●      Exposure to international sourcing and cross-border policy

●      Background in legal drafting or paralegal work

Key Performance Indicators (KPIs)

●      Invoice authenticity rate: 100 percent

●      MAP violation response time: 48 hours or less

●      SOP coverage: 90 percent of workflows documented within 90 days

●      Brand authorization repository: 80 percent of active SKUs verified

●      Insurance and indemnity coverage: reviewed and updated quarterly

Compensation and Structure

●      Competitive base salary with performance bonus tied to compliance KPIs

●      Milestone bonuses for SOP rollout, audit readiness, and risk mitigation

●      Equity or phantom unit consideration for long-term hires

●      Remote-first role with travel support for audits and strategic meetings

Ideal Candidate You are a systems thinker with legal instincts and operational discipline. You thrive in early-stage environments, enjoy building structure from scratch, and treat compliance as strategic leverage. You are looking for a long-term opportunity to grow with a founder-led company and shape the backbone of its marketplace integrity.